We hope you’re excited about your whitewater rafting trip. We’re sure looking forward to having you. The following instructions will help you prepare for your trip. Please read through them carefully.
Click Here to Print the Release Form. Each member of your party who will be rafting must print out, sign and bring a release form with them on the date of the rafting trip.
When you receive your E-mail Ticket, please:
Print your ticket, and bring it with you to the river on the day of your trip. Verify the date and time of your trip. If they are incorrect, notify us immediately. Please note that the time on your ticket is Eastern time.
Print your map. Read the directions on your map ahead of time. Travel times are listed. You must be at our river outpost in Hartford,TN at least 45 minutes before your trip time. Failing to show on time will forfeit your deposit. If you must cancel, 48 hours notice is required. No refunds the day of or before the trip.
Every person 18 years and older must fill out and sign their own release form. All children under 18 years of age must have a parent/legal guardian fill out and sign the appropriate part of the form. Bring your signed release forms and your ticket to the river outpost on the day of your trip.
We Raft Rain or Shine
Whatever the weather, you need to be at the river outpost ready to go at your reserved trip time. If it’s cool or rainy, we will provide you with nylon jackets (and pants in the spring and fall), but most of the time rain offers a welcome cooling factor on hot summer days. During the summer we also recommend wearing waterproof sunscreen (available at our store).
What to wear
Be prepared to get wet. We recommend wearing quick-dry synthetic material shorts, t-shirt or a bathing suit, something you’re comfortable getting wet in, tennis shoes, deck shoes or river sandals. NO CROCS, FLIP-FLOPS OR BAREFEET ALLOWED. Wearing secure footwear is required by the County. Failure to wear proper footwear will result in forfeiting your trip without a refund. If needed, we have proper footwear for sale in our store.
Bring a towel and change of dry clothes and shoes. We have changing facilities, restrooms and hot showers. Never wear jeans or sweats, especially when it’s rainy or cool, they absorb water and keep you wet the entire trip. If you feel you need extra clothing we recommend nylon, fleece, polypropylene or wool (we recommend wool socks in the spring and fall).
Glasses and Valuables
If you wear glasses, we suggest you use an eyeglass retainer (available at our store). If you wear contact lenses and are used to playing in the water with them, wear them. If not, wear glasses with a retainer strap.
Cold water makes even snug jewelry loose. Don’t wear any jewelry (earrings, necklaces, rings) that you are not prepared to lose to the river.
We suggest you don’t bring a camera, unless it’s waterproof, it will just get soaked. Our professional photographer will take a series of digital photos of each raft. These photos will be available for viewing in our store after your trip. You can purchase a single photo or an action-sequence on a non-copyrighted digital disc. Be sure to remember your guide’s name. Rafting In The Smokies assumes no responsibility for the loss of any valuables.
Your Car and Your Keys
Be sure the trunk and all the doors of your car are locked before you head down the river. DO NOT LOCK YOUR KEYS IN YOUR CAR. We provide a safe place for your keys during your trip.
Just A Reminder
For your safety, no drinks, alcoholic beverages or food are allowed on the trip. Rafting In The Smokies reserves the right to refuse anyone. Trip fees include everything you will need for your trip, all river equipment, transportation from the river outpost to the river, taxes and user fees.
If there is anything else you’d like to know or have explained before your trip, call us. We’re looking forward to meeting you and helping you create memories that will last a lifetime!